ISO27035 LEAD INCIDENT MANAGER
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COURSE DESCRIPTION
In this five-day intensive course participants develop the competence to master a model for implementing an incident management process throughout their organization using the ISO/IEC 27035 standard as a reference framework. Based on practical exercises, participants acquire the necessary knowledge and skills to manage information security incidents in time by being familiar with their life cycle. During this training, we will present the ISO/IEC 27035 information security incident management standard, a process model for designing and developing an organizational incident management process, and how companies may use the standard. This training is also fully compatible with ISO/IEC 27035 which supports ISO 27001 by providing guidance for incident management.
Day 1: Introduction, incident management framework according to ISO/IEC 27035
Concepts and definitions related to information security and incident management
Incident management standards, and best practices
Choosing an incident management framework
Understanding an organization and its context
Day 2: Planning the implementation of an Organizational Incident Management Process based on ISO/IEC 27035
Incident management strategy and project management
Planning the implementation of an effective incident management process
Preliminary analysis and selection of an approach and methodology
Design and document an incident detection, reporting and management process
Defining roles and responsibilities in the context of the implementation and management of an Incident Management Process
Day 3: Implementing an Incident Management Process
Define the document and record management processes
Incident Management policies & procedures
Implementation of security processes and controls related to incident management
Change management process
Incident analysis processes
Effective communication and the communication strategies
Establish the Information Security Incident Response Team
Day 4: Monitoring, measuring and improving an Incident Management Process
Monitoring and evaluating the effectiveness of incident management process in operations
Development of metrics, performance indicators and dashboards
Management reviews
Implementation of a continual improvement program
Develop and propose the best corrective and preventive action plans
Day 5: Certification Exam
OBJECTIVES
To understand the concepts, approaches, methods, tools and techniques allowing an effective information security incident management according to ISO/IEC 27035 To understand, interpret and provide guidance on how to implement and manage incident management processes based on best practices of ISO/IEC 27035 and other relevant standards To acquire the competence to implement, maintain and manage an ongoing information security incident management program according to ISO/IEC 27035 To acquire the competence to effectively advise organizations on the best practices in information security management
REQUIREMENTS
Knowledge on Incident Management is preferred
WHAT IS THE TARGET AUDIENCE ?
- Incident managers
- Business Process Owners
- Information Security Risk Managers
- Regulatory Compliance Managers
- Members of Incident Response Team
- Persons responsible for information security or conformity within an organization
About Instructors
Mirko Teroni
Perseverant and continuous learner with a passion for innovation in security risk management to drive bottom-line business contributions.